Shipping and Handling

Logistics and Transport

The overseas warehouse will issue the logistics tracking number within 24 hours, and the delivery will be completed within 2-7 days. The following is the logistics solution for each delivery area, specific as follows:

Delivery Area -US 

 

1、United States Warehouse

 

East Warehouse - New Jersey:185000㎡

West Warehouse- Los Angeles:120000㎡

South Warehouse - Atlanta:55000㎡

 

The US warehouse supports free delivery of one item in the US. The system will select the best warehouse according to your ordering address. However, for remote areas in the United States, due to the distance from overseas stores and high transportation costs, we will not be able to provide free shipping service for you, please kindly understand.

 

2、Us Delivery Logistics

 

Standard Shipping:Reference time 5-7 working days

Economy Shipping:Reference time 3-10 working days

Expedited Shipping:Reference time 4-7 working days

 

The standard logistics products of the American platform support: Fedex, UPS, USPS and other logistics solutions. The system will automatically match the best delivery logistics according to the sales platform and factors such as the size and weight of goods. If "PO Box" is included in the street address of your order, the system will review and judge according to the delivery logistics you choose. If the corresponding logistics method cannot be delivered to the address containing "PO Box", the system will judge the order as an abnormal order, and the customer service staff will inform you to change the address or cancel the order.

Note: During the peak season, there is an explosion of orders in the US warehouse, so the above logistics timeliness is for reference only, subject to the actual warehouse delivery logistics timeliness.

3、Remote areas of the United States

The following remote areas in the US do not provide free shipping service. You are required to submit your order and wait for us to submit the remote area logistics quotation before you pay for the order.

 

States in code:PR,HI,VI,AE,AP,AK,GU,AS,MP (AE,AP is not the state code, but the United States military headquarters code).

PUERTO RICO(PR)

HAWAII (HI)

VIRGIN ISLANDS (VI)

ALASKA (AK)

GUAM GU(GU)

AMERICAN SAMOA(AS)

NORTHERN MARIANA ISLANDS(MP)

 

Ⅱ、Delivery Area -UK

 

1、United Kindom Warehouse

 

Birmingham Warehouse:56000㎡

The UK warehouse supports free delivery of one item in the UK. However, for remote areas in the UK, due to the distance from the warehouse and high transportation cost, we are unable to provide free delivery service for you, please kindly understand.

 

2、UK Delivery Logistics

 

Standard Shiping:Reference Time 1-3 working days

 

The standard logistics products of the UK platform support: Yodel, Hermes, Royal Mail and other logistics solutions. The system will automatically match the best delivery logistics according to the sales platform and factors such as the size and weight of goods.

 

3、Remote areas of the United Kindom

 

Free delivery is not available in the following remote areas of the UK. You are required to submit your order and wait for our remote logistics quotation to be submitted before you place your order.

For remote areas in the UK, different logistics channels are defined differently, as follows:

 

Yodel remote zip code

 

AB10-16, AB21-25,AB30-35, AB39, AB41-43, AB51-53,AB36-38, AB44-45, AB54-56;

BT1-9, BT10-44, BT45-49, BT51-58, BT60-61, BT62-67,BT68-82, BT92-94;

DD6-11;

EH35-40, EH42-46;

FK14, FK18-19,FK20,FK21;

HS1-9;

All IM;

IV1-3, IV4-11, IV12, IV13-28, IV30, IV31-32, IV36, IV40, IV41-49, IV51, IV52-54, IV55-56,IV63;

KA27-28;

KW1-13, KW14,KW15-17;

KY9-10, KY14-16;

PA20-33, PA34, PA35-38, PA41-48, PA49, PA60-61,PA62-72, PA73, PA74-75,PA76-78,PA80;

PH6-16,PH17-19,PH20-26,PH30-39, PH40-41,PH42-44,PH49, PH50;

PO30-41;

TD1-8, TD10-14;

TR21-25;

ZE1-3.

 

Hermes remote zip code

Remote areas include:

Highlands&Island\Channel Islands\Northern Ireland(BT)\BFPO\Isle of Man(IM)

And the area in the zip code with the following prefix:“GY”、“JE”、“ZE”、“BT”、“BF”、“IM”、“HS”.


Ⅲ、Delivery area -DE ()


1、Germany Warehouse


Ditzenbach Warehouse:20000㎡

Germany warehouse supports free delivery of one item in Germany, Czech republic, Italy, Spain, UK and France. However, for remote areas, we are unable to provide free delivery service for you.


2、DE Delivery Logistics

Standard Shiping:Reference time 1-3 working days

German platform standard logistics products support: DHL and other logistics solutions, the system will automatically match the best delivery logistics according to the sales platform and factors such as the size and weight of goods.


Ⅳ、Delivery area -FR


1、French Warehouse

Paris Warehouse:15000㎡

France warehouse supports free delivery of one piece in France. We will select the best warehouse according to your order address. However, for remote areas in France, due to the distance from the warehouse and high transportation costs, we are unable to provide free shipping service for you, please kindly understand.

2、French Delivery Logistics

Standard Shipping:Reference time 1-3 working days

Standard International:Reference time 1-7 working days

Economy International:Reference time 5-10 working days

The standard logistics products of the French platform support: GLS, LAPOSTE, FRC and other logistics solutions, the system will automatically match the best delivery logistics according to the sales platform and factors such as the size and weight of goods.


3、Remote areas of the France

The following remote areas in France do not provide free delivery service. You need to submit your order and wait for us to submit the remote area logistics quotation before you place the payment and order.

Corsica
French Islands
Mountainous areas


Ⅴ、End logistics way to query the website


1、Universal Logistics Query:https://www.17track.net/zh-cn

2、XPD: https://www.xdp.co.uk/express/ (You need to enter the tracking number and shipping address zip code)

3、Yodel: https://www.yodel.co.uk/

4、Royalmail: https://www3.royalmail.com/track-your-item#/

5、Fedex: https://www.fedex.com/en-us/home.html

6、USPS: https://www.usps.com/

7、UPS: https://www.ups.com/us/en/Home.page